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Deployment Process

CruxOCM’s enterprise-grade solutions are designed to support organizations in effectively managing and implementing change.

What does a simplified architectural layout of the RIPA™ platform look like?

What standard communication protocols are used as part of the communication & integration?

Our communication integration enables maximum flexibility between existing SCADA or DSC utilizing industry standard OPC, MQTT or other protocols. The RIPA™ platform utilizes enterprise-grade third-party client-server communication software as part of its installation and integration with a client’s system.

How does the RIPA™ platform integrate with my existing SCADA or DCS?

The RIPA™ platform has been built agnostic to SCADA or DCS, leveraging industry-standard protocols to connect.

Will the RIPA™ platform overwhelm my existing SCADA/DCS due to high volumes of data sent/received?

When deploying the RIPA™ platform, there is flexibility in setting both the polling rates for sending and receiving data from SCADA. Additionally, there is flexibility in setting the thresholds for commands to be sent. These work in unison to ensure the existing system is not overwhelmed.

What are your minimum hardware requirements?

The minimum specifications for a single system of moderate complexity are:

Intel i7 | 100 GB hard drive space | 32 GB Ram | Windows OS

The minimum requirements will vary depending on the complexity, type, and number of the system(s) being automated by the RIPA™ platform.

Is the RIPA™ platform deployed in the cloud?

No. The RIPA™ platform is deployed on-premise.

Where is the RIPA™ platform deployed?

The RIPA™ platform is deployed on-premise within the client’s existing firewalls on a separate VM from the SCADA or DCS within either the DMZ or operations environment.

What are the deployment phases?

I phase: PILOT

The pilot is performed on client infrastructure. Assets harnessing the power of CruxOCM in real-time validate full deployment business case.

II phase: PRODUCTION

Full deployment of RIPA™ across all asset types & facilities. Actualization of ROI is obtained in real-time for all assets.

What does the deployment process look like?

Orchestration: Each deployment is facilitated by a deployment manager (who is the primary personnel), information, and WBS liaison between CruxOCM and a client.

Technical: Each deployment has a minimum of two primary and one secondary technical resource that facilitate the installation, MOC, point-to-point checks, testing, tuning, and various other milestones between CruxOCM and a client.

What data is needed for deployment?

The RIPA™ platform can be deployed on greenfield or brownfield operations. The quickest deployments have 6-12 months of high-fidelity historical data available for initial model learning & tuning.

How long does it take to deploy the RIPA™ platform?

Like all great things in life, that depends.

Simple systems can be deployed very quickly (less than 5 months).

Complex systems, systems with low fidelity historic data or systems with missing telemetry to SCADA/DCS will require more time to deploy (more than 3 months).

Does everything have to be telemetered back to my SCADA/DCS?

No. As part of the deployment, the RIPA™ platform also has a module that enables the building of ‘soft sensors’ for telemetered data missing from the field equipment.

My system is too complex, and my operators use ‘mental models’. Can your software handle that?

Yes! Complex systems, uncodified rules of thumb, institutionalized best practices, and mental models are where the CruxOCM software excels.

What CruxOCM software solutions are available for deployment?

Please see an overview of our solutions here.

Can the RIPA™ platform override existing logic or safety constraints such as HIHI, LOLO, MAOP on the field equipment PLCs or within the SCADA/DCS?

No. This is impossible due to the software’s deployment on a separate VM from the SCADA or DCS within either the DMZ or operations environment.

What happens if CruxOCM software is enabled and I want to make a change on my existing SCADA or DCS HMIs?

Any operator-initiated changes on their existing HMI screens are read into the RIPA™ platform in real-time, which initiates the automatic disengagement of any CruxOCM software currently enabled. An informational message is sent to the messages page.

How does the RIPA™ platform handle permissives being set in the field or on SCADA/DCS?

Any permissives set in the field or on the SCADA/DCS are read into the RIPA™ platform in real-time. The RIPA™ platform will perform the required actions as defined in deployment.

How do I know what action the RIPA™ platform performed when engaged?

All commands that CruxOCM software sends to the SCADA/DCS are written out to the client’s historian in real time.

What happens if an operational upset condition/fault/failure occurs while the RIPA™ platform is enabled?

The RIPA™ platform can handle various common upset conditions and be deployed with autonomous responses to common conditions.

What are some of the common upset conditions that the RIPA™ platform can perform autonomous responses to?

The RIPA™ platform can handle the following types of common upset conditions:

  • Equipment Trips

  • Pressure & Equipment Nominal Operating Ranges & Limits

  • Transient Handling

  • Leak Detected

Do the CruxOCM and the RIPA™ platform adhere to contemporary security compliance standards?

Yes. The CruxOCM and its RIPA™ platform are both ISO27001 and SOC2 Type 2 compliant.

Is RIPA™ deployed in the cloud?

No. The RIPA™ platform is deployed on-premise within the client’s existing firewalls on a separate VM within either the DMZ or operations environment.

CruxOCM conforms to each client’s specific IT security requirements for installing, deploying, and maintaining the RIPA™ platform. The following recommendations can be adjusted to conform to the specific security requirements of your organization:

  • Onsite or remote access to RIPA™ server in the target environment (remote preferred)

  • Service & support accounts in target environments

What are CruxOCM personnel requirements regarding IT policies?

Per our ISO27001 and SOC2 Type 2 certifications, CruxOCM personnel adhere to stringent IT policies, training, and audits to ensure internal compliance is maintained to the standards required.

How is client confidential data safeguarded?

Physical data are stored (per any specific terms within a client’s agreement provisions) within the CruxOCM infrastructure using strong passwords, MFA, least privilege, and other security provisions as outlined in our IT policies.

How is our confidentiality maintained?

A mutual NDA is put in place early on in discussions with any client to enable the two-way sharing of information that will be maintained confidentially.

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